Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we've covered? Here's how to reach the team behind atomicnerds.com.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and try to reply within a couple of business days, though volume can occasionally push that out a little longer. If your question relates to a specific casino's bonus terms, payout speed, or coin support, include the site's name and as much detail as you can — it helps us investigate properly.
What we can and can't help with
We're an independent research and comparison site, not a casino operator. That means there are things we're well placed to help with, and things that sit outside what we do:
- We can help with: corrections to our reviews, questions about how we rank sites, general guidance on how crypto deposits or withdrawals typically work, and feedback on your own experience with a listed casino.
- We can't help with: your individual casino account, a stuck withdrawal, a locked account, or a bonus dispute. Those need to go directly to the casino's own support team, since we have no access to player accounts or the ability to intervene in a site's decisions.
Reporting an issue with a listed site
If you've had a problem with a casino featured on this site — a delayed payout, an unclear wagering requirement, or something that didn't match what we reported — tell us. Reader reports are one of the ways we keep our coverage current, and if a pattern emerges across several messages, it can affect a casino's editorial rating or position on our list. That said, we're not able to resolve individual disputes; we can only use what you tell us to review our own content and, where warranted, revisit a site's ranking.
A note on what this site does — and doesn't — decide
Crypto Casnios earns commission when readers sign up through some of the links on our pages. That relationship never decides how a casino is ranked or reviewed — our assessments are based on the same research criteria for every site, whether or not a commercial link is involved. If you're contacting us about a ranking you think looks off because of this, we're happy to explain how a particular score was reached.
Before you get in touch about legal status
A common question we get is whether it's legal to play at an offshore crypto casino from a particular US state. We can share what we know in general terms, but we're not able to give a definitive legal opinion for your situation — state gambling laws vary, and offshore casinos operate in a legal grey area for US players rather than under any US regulator's licence. For anything state-specific, a qualified attorney is the right source, and for tax questions around crypto or gambling winnings, a tax professional is the one to ask, not us.
If you're concerned about your gambling
If you or someone you know is struggling to control gambling, that's more important than any review or bonus comparison on this site. Call the National Problem Gambling Helpline at 1-800-GAMBLER, or visit our Responsible Gambling page for tools and support options. It's worth remembering that offshore sites don't always offer the same self-exclusion or player-protection tools as state-regulated operators, so building your own limits in matters more when playing at one.
Other ways to learn more about us
If you want background on how we operate before sending a message, our About Us page explains who we are and how we approach reviews, and our Terms and Conditions page covers the legal basis on which this site operates. All content on atomicnerds.com is intended for readers aged 18 and over, or the higher minimum age set by an individual site's own terms — please check before signing up anywhere.